{"id":6245,"date":"2024-11-14T12:06:14","date_gmt":"2024-11-14T12:06:14","guid":{"rendered":"https:\/\/www.kivisepad.ee\/terms-of-purchase\/"},"modified":"2024-11-14T12:06:14","modified_gmt":"2024-11-14T12:06:14","slug":"terms-of-purchase","status":"publish","type":"page","link":"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/","title":{"rendered":"Terms of purchase"},"content":{"rendered":"<p><span style=\"font-size: 18pt; font-family: 'times new roman', times, serif;\">GENERAL TERMS AND CONDITIONS OF THE PURCHASE AND SALE AGREEMENT<\/span><br \/>\n<strong><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">I. CONTENT OF THE CONTRACT<\/span><\/strong><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">1. The parties to the contract agree that Kivisepad AS (hereinafter: the seller) undertakes, under the contract to<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">to sell the buyer, upon the buyer\u2019s order, a product made of natural or engineered stone manufactured by the seller.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">2. The seller is obliged to transfer possession and ownership of the manufactured product to the buyer after<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">paying for the purchased goods.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">The buyer undertakes to accept the product manufactured by the seller according to their order and to pay for the product<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">in accordance with the terms of this agreement.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">4. The seller carries out installation work only at the buyer\u2019s request and for a separate fee. Installation work <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">is performed at the site specified by the buyer.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">5. The seller generally sells products with straight cuts\u2014unless otherwise clearly agreed upon.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">If, during the measurement carried out at the site, it is found that the walls are uneven, convex, concave, <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">wavy, or otherwise not straight, then the performed measurement is considered a special service and<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the seller has the right to charge the buyer an additional fee for such work.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">6. The seller confirms that the price has been prepared based on the information provided by the buyer regarding the product and services<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">which is specified in the purchase and sale agreement.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">7. Upon concluding the purchase and sale agreement, the buyer undertakes to decide whether they wish to provide the seller with<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the verification of the provided measurements and other data by the seller\u2019s specialist, or whether the product will be manufactured<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">based solely on the measurements and data provided by the buyer. <\/span><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">The parties agree that by signing the purchase and sale agreement<\/span><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">, <\/span><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the buyer confirms their consent to the production of the product<\/span> <span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">to begin. Confirmation given via email is considered equivalent to a signature. <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">8. If the buyer wishes to have the measurements of the ordered product verified by the seller\u2019s specialist, the buyer undertakes to<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the seller undertakes to prepare a drawing of the product, based on which the seller will prepare a new cost estimate, which<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">reflects the price and technical differences compared to the initial quotation.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">9.If the buyer does not agree with the new cost estimate, the buyer has the right to withdraw from the quotation<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">by notifying the seller on the same day the new price is received. The parties agree that <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">in the event of withdrawal by the buyer, the buyer shall pay the seller for the measurement work performed in<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">accordance with the Kivisepad AS service price list.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">10. The parties agree that when ordering a product that requires measurement, the seller will provide the buyer with a work drawing (layout),<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">and the buyer is obliged to check the drawing. The buyer\u2019s written confirmation <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">of the drawing\u2019s accuracy is considered consent to begin production. If the buyer <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">If the buyer has not actually reviewed the drawing but has given consent to begin production,<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the buyer has no right to submit claims later.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">The parties agree that the product\u2019s delivery time begins from the day the buyer has<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">paid the advance payment to the seller.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">12. The seller is obliged to inform the buyer immediately of any delay in the product\u2019s completion date,<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">but no later than 2 working days after the day the seller became aware or should have become aware<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">of the reason for the delay.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">13. The buyer confirms that they are aware that due to the natural characteristics of the stone,<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the pattern may not always align perfectly. If the buyer wishes for the pattern to align precisely, they must inform the seller <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">before signing this agreement. If the buyer requests perfect pattern alignment, <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the buyer shall pay an additional fee based on the extra material required.<\/span><\/p>\n<p><strong><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">II. PRODUCT HANDOVER AND RECEIVING <\/span><\/strong><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">14. The parties agree that the seller is obliged to hand over the ordered product to the buyer<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">only after full payment of the purchase price to the seller. Until the purchase price is fully paid, the product remains the property of the seller, <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">and the seller has the right to refuse to hand over the product.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">The parties agree that the product is considered handed over to the buyer at the moment the product is delivered<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">into the buyer\u2019s possession by the seller.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">16. The parties agree that the risk of damage or loss of the product transfers to the buyer upon<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">delivery of the product.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">17. The parties agree that by signing the delivery note, the buyer confirms receipt of the product. The delivery note <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">may also be signed by a third party authorized by the buyer, but in that case, the buyer must<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">notify the seller of the authorized person no later than 2 working days before signing the delivery note.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">The seller has the right to request identification (passport, ID card, driver\u2019s license, etc.) <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">from the buyer\u2019s authorized representative. If the buyer fails to notify the seller of the third party <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">authorized to receive the product in a timely manner, the seller has the right to refuse to hand over the product<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">to the third party.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">18. The parties agree that if the buyer unjustifiably refuses to accept the product at the buyer\u2019s location or another location<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">requested by the buyer, the seller has the right to return the product to the seller\u2019s premises, which will be noted<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">on the delivery note. If the buyer unjustifiably refuses to accept the product, the product shall be considered <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">delivered to the buyer once the seller has returned the product to the seller\u2019s premises. The parties agree <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">that the buyer is obliged to pay the costs of returning the product to the seller\u2019s premises.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">19. The parties agree that if the buyer does not collect the product within five (5) working days from the product\u2019s<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">completion date, the seller has the right to charge a storage fee of 0.25% of the product\u2019s price<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">for each delayed day.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">20. If the buyer has also ordered installation services from the seller according to clause 4 of this agreement, the parties shall prepare<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">an installation handover-acceptance report after the installation work is completed,<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">which, upon signing, shall be considered acceptance of the work.<\/span><\/p>\n<p><strong><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">III. PRICE AND PAYMENT TERMS <\/span><\/strong><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">21. The parties agree that the product price is the amount specified in this agreement. All <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">payments due from the buyer under this contract shall be made to the seller\u2019s bank account.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">22. The buyer is obligated to pay for the product under the terms and amount set forth in<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">this agreement.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">23. The seller has the right to request an advance payment of up to 50% of the product<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">price before starting production. The seller must inform the buyer about the advance payment request prior <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">to signing this agreement. The advance payment and its amount are specified in this agreement.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">24. The parties agree that when ordering installation services, the buyer must pay<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">for the installation within 3 working days from the signing of the installation handover-acceptance protocol.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">The buyer is obligated to pay for the installation to the seller\u2019s bank account.<\/span><\/p>\n<p><strong><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">IV. INSPECTION OF GOODS, NOTIFICATION OF NON-CONFORMITY AND NON-CONFORMITY <\/span><\/strong><br \/>\n<strong><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">REMOVAL<\/span><\/strong><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">25. The parties agree that upon delivery of the product, the buyer shall sign the delivery note, which records the type,<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">quantity, sales contract number, and time of delivery of the product. The buyer is obliged to <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">inspect the ordered product with reasonable care before signing the delivery note and to immediately notify<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the seller of any defects found. Any discovered defects shall be recorded on the delivery note. <\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">The parties agree that by signing the delivery note, the buyer confirms the product&#8217;s<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">compliance with the contract terms.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">26. If the non-conformity of the product to the contract could not be detected during a reasonable inspection,<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the buyer may rely on the non-conformity only if the buyer notifies the seller<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">of the non-conformity immediately, but no later than five (5) calendar days from the time<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the buyer discovered or should have discovered the defect. The parties agree that the buyer must <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">notify the seller of the non-conformity in a form that allows written reproduction<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">and specify the details of the non-conformity as precisely as possible.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">27. If the buyer has notified the seller of the product&#8217;s non-conformity in accordance with this contract<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">and the seller does not dispute the non-conformity, the parties shall prepare a report on the non-conforming product<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">indicating whether the product will be 1) repaired; 2) replaced; or 3) repurchased.  <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">The parties agree that the seller is obliged to remedy the non-conformity as <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">specified in the report within fourteen (14) days from the date<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the report is prepared, unless otherwise agreed by the parties.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">28. If the buyer has notified the seller of the product&#8217;s non-conformity in accordance with this contract but<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the seller finds that the product complies with the contract or that the non-conformity occurred after<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">delivery due to circumstances for which the buyer bears the risk under the law and contract, the product\u2019s<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">conformity shall be assessed by an expert. The parties shall jointly agree on the identity of the expert. If the parties  <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">cannot agree on the expert\u2019s identity, the seller shall decide. The parties agree that the costs related to <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">hiring the expert and the examination shall be borne by the party making the claim. If the expert <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">finds the buyer&#8217;s claim justified, the buyer shall have the right to demand<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">reimbursement from the seller for the costs incurred<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">for hiring the expert and conducting the examination.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">29. The parties agree that the same procedure that applies to product delivery (points 25-28 of this contract)<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">also applies to the inspection of installation work and notification of defects.<\/span><\/p>\n<p><strong><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">V. WARRANTY<\/span><\/strong><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">30. The parties agree that the seller provides a two (2) year warranty on the product manufactured by the seller, starting from the moment<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the product is handed over to the buyer.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">31. The warranty does not cover micro-cracks on the surface of natural stone products if<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">these do not affect the safety or transport of the stone (product).<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">32. The warranty does not apply to characteristic variations on the surface of natural stone, ceramic, and engineered stone products<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">that fall within the standard limits. Tolerances are acceptable for natural stone, ceramic, and engineered stone products <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">if they comply with the relevant standard. Allowed tolerances include: overall dimensions of the work surface <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">up to 3 mm; general dimensions and center points of openings +\/- 3 mm; thickness of granite or marble work surfaces<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">+\/- 3 mm; thickness of quartz or ceramic work surfaces +\/- 2 mm; unevenness of the work surface<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">up to 0.5 mm; gaps between work surfaces of 1-3 mm; height differences of back panels up to 0.5 mm. In ceramics, <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">scratches may occur on matte and polished surfaces if incorrect working techniques are used.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">33. The warranty does not apply in cases where the product has been broken, damaged, or otherwise<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">impaired due to circumstances attributable to the buyer, especially due to failure to follow maintenance conditions. The warranty <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">also does not cover cases where the product is used for purposes or in ways other than intended,<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">or where the buyer has independently modified or altered the product.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">34. The warranty does not cover defects caused by normal wear and tear.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">35. The warranty does not exclude or limit the buyer&#8217;s right to exercise legal remedies provided by law.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">36. In the event of a warranty claim, the seller must be notified in a form that allows<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">written reproduction. The claim must be sent to the Kivisepad AS office at Turu 51a, Tartu, <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">or by email to kivi@kivisepad.ee.<\/span><\/p>\n<p><strong><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">VI. LIABILITY <\/span><\/strong><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">37. The parties agree that they shall be liable for breach of contractual obligations only if<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the breach was caused intentionally or by negligence. The party breaching the contract is obligated to <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">compensate the other party for damages caused by improper or non-fulfillment<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">of the contract.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">38. The parties agree that if the buyer fails to fulfill the payment obligations<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">regulated in this contract on time, the seller has the right to claim a penalty of 0.15% of the outstanding amount for each day of delay.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">The calculation of the penalty ends on the day the payment arrears are settled. The parties agree  <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">that payments received will be first applied to accrued penalties and then to the<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">principal debt. Waiver of the penalty requires written agreement between the parties. <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">39. The parties agree that if the seller unreasonably delays the delivery of the product, the buyer<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">has the right to claim a penalty of 0.15% of the value of the delayed product for each day of delay.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">40. The parties agree that all costs related to improper performance of the contract, including late or unpaid payments,<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">shall be borne by the party who breached the contract.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">Costs related to improper performance include collection costs<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">(debt collection fees, legal fees, etc.).<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">41. The parties agree that if the buyer wishes to cancel the ordered product<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">after signing this contract, the first payment made by the buyer shall be retained in full as a contractual penalty and<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">will not be refunded by the seller.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">42. If the buyer sends any items to the seller via third parties, including courier services,<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">for which the seller must take verification measurements, the confirmation given to<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">the third party or courier regarding the correctness of the product is not decisive in terms of liability. The parties agree <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">that the seller is obliged to inspect the items sent via third parties within one week<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">from the date of receipt, and in case of defects, the seller shall immediately<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">notify the buyer. The seller is not liable for defects present on the product prior to the product coming <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">into the possession of the seller.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">43. The parties agree that breach of contractual obligations is excusable and<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">non-fulfillment or improper fulfillment of obligations shall not be considered a breach of contract<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">if the breach was caused by force majeure. Force majeure means a <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">circumstance that the contracting party could not influence and could not reasonably be expected to consider,<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">avoid, or overcome at the time of signing the contract.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">Force majeure in this contract includes, among other things, unexpected labor shortages <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">and long delivery times.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">44. The parties agree that in the event of force majeure, deadlines arising from the<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">contract shall be extended by the duration of the force majeure circumstance.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">45. The seller is not liable for any other costs incurred by the buyer, unless the buyer has informed<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">or agreed with the seller in advance about the possible occurrence of such costs. <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">mistahes kulusid, mis v\u00f5ivad ostjal tekkida seoses toote viibimisega (nt tellitud elektriku<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">(e.g., costs for an ordered electrician, plumber, planned event, etc.).<\/span><\/p>\n<p><strong><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">VII. COMMENCEMENT, AMENDMENT AND TERMINATION OF CONTRACT <\/span><\/strong><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">46. The contract enters into force upon its signing by both parties. By signing, the parties <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">confirm the accuracy of the statements and representations made in this document.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">47. The parties agree that all amendments, additions, and corrections to the contract must<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">be made in a form that enables written reproduction and shall be valid only upon being<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">signed by both parties. If the form requirement is not met or the amendments are not <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">signed, such amendments, additions, and corrections shall be<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">deemed invalid.<\/span><\/p>\n<p><strong><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">VIII. DISPUTE RESOLUTION <\/span><\/strong><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">48. The parties agree that all disputes arising from this contract shall initially be resolved<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">through negotiations. If the disputes cannot be resolved through negotiations, they shall <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">be settled in Tartu County Court.<\/span><\/p>\n<p><strong><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">IX. FINAL PROVISIONS <\/span><\/strong><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">49. By signing the Agreement, the Parties confirm that they are duly authorized persons<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">to enter into this Agreement. By signing the Agreement, the Parties confirm that they <\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">are authorized to conclude this Agreement, that the authorizations are valid, and that<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">they possess all rights necessary for entering into this Agreement.<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">50. The Agreement is executed in two identical counterparts of equal legal force, one of<\/span><br \/>\n<span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">which shall be retained by the buyer and the other by the seller.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>GENERAL TERMS AND CONDITIONS OF THE PURCHASE AND SALE AGREEMENT I. CONTENT OF THE CONTRACT 1. The parties to the contract agree that Kivisepad AS (hereinafter: the seller) undertakes, under the contract to to sell the buyer, upon the buyer\u2019s order, a product made of natural or engineered stone manufactured by the seller. 2. The [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms of purchase - Kivisepad<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of purchase - Kivisepad\" \/>\n<meta property=\"og:description\" content=\"GENERAL TERMS AND CONDITIONS OF THE PURCHASE AND SALE AGREEMENT I. CONTENT OF THE CONTRACT 1. The parties to the contract agree that Kivisepad AS (hereinafter: the seller) undertakes, under the contract to to sell the buyer, upon the buyer\u2019s order, a product made of natural or engineered stone manufactured by the seller. 2. The [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/\" \/>\n<meta property=\"og:site_name\" content=\"Kivisepad\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100086398163667\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.kivisepad.ee\/en\/#organization\",\"name\":\"Kivisepad AS\",\"url\":\"https:\/\/www.kivisepad.ee\/en\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/profile.php?id=100086398163667\",\"https:\/\/www.instagram.com\/kivisepad\/\",\"https:\/\/www.linkedin.com\/in\/kivisepad-as-587552274\/\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.kivisepad.ee\/en\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.kivisepad.ee\/wp-content\/uploads\/2021\/10\/cropped-Kivisepad_favicon.png\",\"contentUrl\":\"https:\/\/www.kivisepad.ee\/wp-content\/uploads\/2021\/10\/cropped-Kivisepad_favicon.png\",\"width\":512,\"height\":512,\"caption\":\"Kivisepad AS\"},\"image\":{\"@id\":\"https:\/\/www.kivisepad.ee\/en\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.kivisepad.ee\/en\/#website\",\"url\":\"https:\/\/www.kivisepad.ee\/en\/\",\"name\":\"Kivisepad\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.kivisepad.ee\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.kivisepad.ee\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/#webpage\",\"url\":\"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/\",\"name\":\"Terms of purchase - Kivisepad\",\"isPartOf\":{\"@id\":\"https:\/\/www.kivisepad.ee\/en\/#website\"},\"datePublished\":\"2024-11-14T12:06:14+00:00\",\"dateModified\":\"2024-11-14T12:06:14+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.kivisepad.ee\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms of purchase\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms of purchase - Kivisepad","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/","og_locale":"en_US","og_type":"article","og_title":"Terms of purchase - Kivisepad","og_description":"GENERAL TERMS AND CONDITIONS OF THE PURCHASE AND SALE AGREEMENT I. CONTENT OF THE CONTRACT 1. The parties to the contract agree that Kivisepad AS (hereinafter: the seller) undertakes, under the contract to to sell the buyer, upon the buyer\u2019s order, a product made of natural or engineered stone manufactured by the seller. 2. The [&hellip;]","og_url":"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/","og_site_name":"Kivisepad","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=100086398163667","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"13 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/www.kivisepad.ee\/en\/#organization","name":"Kivisepad AS","url":"https:\/\/www.kivisepad.ee\/en\/","sameAs":["https:\/\/www.facebook.com\/profile.php?id=100086398163667","https:\/\/www.instagram.com\/kivisepad\/","https:\/\/www.linkedin.com\/in\/kivisepad-as-587552274\/"],"logo":{"@type":"ImageObject","@id":"https:\/\/www.kivisepad.ee\/en\/#logo","inLanguage":"en-US","url":"https:\/\/www.kivisepad.ee\/wp-content\/uploads\/2021\/10\/cropped-Kivisepad_favicon.png","contentUrl":"https:\/\/www.kivisepad.ee\/wp-content\/uploads\/2021\/10\/cropped-Kivisepad_favicon.png","width":512,"height":512,"caption":"Kivisepad AS"},"image":{"@id":"https:\/\/www.kivisepad.ee\/en\/#logo"}},{"@type":"WebSite","@id":"https:\/\/www.kivisepad.ee\/en\/#website","url":"https:\/\/www.kivisepad.ee\/en\/","name":"Kivisepad","description":"","publisher":{"@id":"https:\/\/www.kivisepad.ee\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.kivisepad.ee\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/#webpage","url":"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/","name":"Terms of purchase - Kivisepad","isPartOf":{"@id":"https:\/\/www.kivisepad.ee\/en\/#website"},"datePublished":"2024-11-14T12:06:14+00:00","dateModified":"2024-11-14T12:06:14+00:00","breadcrumb":{"@id":"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.kivisepad.ee\/en\/terms-of-purchase\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.kivisepad.ee\/en\/"},{"@type":"ListItem","position":2,"name":"Terms of purchase"}]}]}},"_links":{"self":[{"href":"https:\/\/www.kivisepad.ee\/en\/wp-json\/wp\/v2\/pages\/6245"}],"collection":[{"href":"https:\/\/www.kivisepad.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kivisepad.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kivisepad.ee\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kivisepad.ee\/en\/wp-json\/wp\/v2\/comments?post=6245"}],"version-history":[{"count":0,"href":"https:\/\/www.kivisepad.ee\/en\/wp-json\/wp\/v2\/pages\/6245\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.kivisepad.ee\/en\/wp-json\/wp\/v2\/media?parent=6245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}